The fine print, in plain words.

An agreement between you (the business owner, "you") and Switchboard Leads LLC, a Wisconsin limited liability company ("Switchboard," "we," "us").

1Agreement

By checking the box to accept these terms at checkout, or by paying for the service, you agree to these terms. You confirm that you're at least 18 and authorized to sign up on behalf of your business.

2The service

We design, build, host and maintain a website for your business ("the Service"). That includes hosting, a secure (https) connection, a mobile-friendly design, a contact or estimate form that sends to your email, and ongoing changes as described in Section 6.

3Free preview

We may build a free preview using your public business information and photos. A preview creates no obligation. If you don't sign up, we take the preview down when you ask, or within 60 days.

4Price & billing

• The price is $249 per month unless a different rate is shown at your checkout. There's no setup fee.
• Your first payment is charged at signup, and it renews automatically each month on the same date until you cancel. You authorize us and our payment processor, Stripe, to charge your payment method each month.
• We start building your finished site after your first payment goes through.
• If a payment fails, Stripe will retry it. If it's still unpaid after 14 days, we may pause your site until it's paid. Paying the balance brings it back.
• We'll give you at least 30 days' notice by email or text before any price change. You can cancel before it takes effect.

5Cancelling

You can cancel anytime by texting (262) 424-6847 or emailing jesse@switchboard-leads.com. Cancellation takes effect at the end of your current paid month. Your site stays live until then, and you won't be charged again. We don't refund partial months.

6Changes included

Your monthly fee covers reasonable updates to your site, including:

• Swapping or adding photos, reviews, services, prices, hours, phone numbers and service areas;
• Rewording or adding text;
• Adding a simple page now and then (for example, a new service or a seasonal offer);
• Fixing anything that isn't working.

We aim to finish most requests within 2 business days. The fee doesn't cover a full redesign, online stores, booking or payment systems, logo design, paid ads, or ongoing SEO campaigns. If you want one of those, we'll quote it separately before doing any work.

7Your domain

If you already own a domain (your web address), you keep it. If we register one for you, we register it on your behalf, the yearly cost is included while you're subscribed, and the domain belongs to you. If you cancel, we'll transfer it to you free within 30 days of your request, as long as your account is paid up.

8Who owns what

• Yours: your business name, logo, photos, reviews, and the information you give us. You grant us permission to use them to build, run and update your site.
• Ours: the site design, layout, code and templates we create. You get to use them for as long as you're subscribed. If you cancel, the site comes down at the end of your paid month, and we'll send you a copy of your photos and written content on request.
• We may show your site as an example of our work. Tell us if you'd rather we didn't, and we won't.

9Your part

You agree that what you give us is accurate, that you have the right to use the photos, logos and content you send, and that any claims on your site (licensing, insurance, warranties, pricing) are true. You're responsible for your own business, your work, and how you handle the customers who contact you through the site.

10No promises we can't keep

We build and maintain a professional site. We don't guarantee any number of calls, leads, customers or sales, or any position on Google or another search engine. We use reliable hosting, but no site is up 100% of the time. If something breaks, we fix it as quickly as we reasonably can.

11Liability

You agree to cover us for claims that come from content you supplied (for example, a photo you didn't have the rights to) or from your own work and customer dealings.

12Everything else

• We may suspend or end the Service for non-payment, illegal content, or abuse. If we end it for any other reason, we'll refund the unused part of your current month.
• We may update these terms. We'll notify you of meaningful changes at least 14 days ahead. If you keep using the Service after that, you accept the update.
• Wisconsin law governs these terms. Any dispute goes to the courts of Waukesha County, Wisconsin, including small claims court. We'll always try to sort things out directly first.
• If any part of these terms is found unenforceable, the rest still applies. These terms, plus anything shown at your checkout, are the whole agreement.

How Switchboard Leads LLC handles information on switchboard-leads.com and the sites we build.

1What we collect

• From the preview form: your name, phone, email, and the Facebook or Google page you share.
• From customers: billing details, which Stripe processes. We never see or store your full card number.
• Automatically: basic technical data (IP address, browser, pages viewed) that our hosting provider, Cloudflare, logs to keep sites fast and secure.

2How we use it

We use your information to build your preview, contact you about it, run and bill your service, and answer your requests. We don't sell your information. We share it only with the providers that make the Service work (Stripe, Cloudflare, email), or when the law requires it. To stop hearing from us, reply STOP to a text or tell us by email.

3Your site's visitors

When someone fills out the form on a site we built for you, it goes straight to you. We don't use or sell those messages. You're responsible for how you use the contact information your customers send you.

4Contact

Switchboard Leads LLC
16835 W Roosevelt Ave, New Berlin, WI 53151
jesse@switchboard-leads.com · (262) 424-6847

If you'd like to see, correct or delete the information we have about you, email us and we'll handle it within 30 days.